Home / Privacy notice
Privacy notice.
How we process and protect the personal data of our clients, prospects and contacts.
Your data, in good hands.Here's how we take care of it.
Last updated: October 8, 2026
This is a courtesy translation. In the event of any discrepancy, the Spanish version prevails.
1. Data controller
TDA Logistics & Services, S. de R.L. de C.V. ("TDA Logistics") is the controller of your personal data under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.
For any matter related to this notice, write to us at trafico@tdaservices.mx.
This notice applies to clients, prospects and people who contact us. If you send us a job application, please see the candidate privacy notice.
2. Personal data we process
- Identification and contact data: name, company, job title, email address and phone number.
- Service request data: type of service, engine or cargo, origin, destination and dates.
- Any information you choose to share when you contact us by phone, email or messaging.
We do not ask for sensitive personal data or financial data through this website.
The quote forms and the Camila assistant do not store information on our server: they prepare an email in your own email app, and your data reaches us only if you choose to send it.
3. Purposes of processing
We use your data for the following purposes, which are necessary for your relationship with us:
- Responding to your quote and information requests.
- Providing, coordinating and following up on the transportation services you hire.
- Invoicing, collections and compliance with tax, customs and transportation obligations.
- Complying with requests from competent authorities.
In addition, we may use your data to send you information about our services and to ask for your feedback. These purposes are not necessary for our relationship; if you do not want your data used for them, write to trafico@tdaservices.mx with the subject "Secondary purposes". Opting out will not affect the services you request.
4. Transfers and processors
We do not sell your data or share it with third parties for marketing purposes. We share it only when necessary to provide the service you requested or when required by law, for example with:
- Partner carriers and customs brokers, solely to carry out moves involving other countries.
- Competent authorities, when legally required.
We also work with providers that process data on our behalf, such as web hosting and email services, who are required to protect it and use it only to provide their services to us.
5. ARCO rights, withdrawal of consent and limiting use
You have the right to access, rectify and cancel your personal data, and to object to its processing (ARCO rights), as well as to withdraw your consent and limit the use or disclosure of your data.
To exercise these rights, send a request to trafico@tdaservices.mx including:
- Your name and a way to send you our response.
- A copy of an official ID or, where applicable, proof of legal representation.
- A clear description of the data and the right you wish to exercise.
We will respond within the time limits set by law.
6. Cookies and similar technologies
This website does not use advertising or tracking cookies. To display its typefaces, the site loads resources from Google Fonts, so Google may receive your IP address. Our hosting provider keeps technical logs, such as IP address and browser type, for security and to operate the site.
The news section links to third-party websites, which have their own privacy policies.
7. Changes to this notice
We may update this privacy notice. Any changes will be posted on this page with their update date.
8. Authority
If you believe your right to the protection of your personal data has been violated, you may file a complaint with the competent personal data protection authority in Mexico.